FAQ's


Please find below a list of frequently asked questions:

Order Information
How do I go about placing an order?
To place your orders please contact us by:

Telephone:
01495 200555 

Fax:
01495 200876 

Email:
sales@midglam-packing.co.uk
 
Are there minimum order quantities? 
No, you can order as little or as much as you like,
however please note our carriage charge scale

Orders under £50:
£8.50

Orders between £50-£100
£6.00

Orders between £100-£500
£3.50

Orders over £500
Free of charge
 
 

 Can I negotiate better prices for larger quantities?
 
Yes, we do run a price breaker system, please contact us with details of your requirements 
 Can I order bespoke packaging?
Yes, made to measure packaging is available. Any minimum order quantities, along with possible tool charges will be advised during quotation
 
 
 Do you provide an invoice?  
Yes, all goods purchased from us will have an offical invoice containing our VAT registration number
 
Payment Information  
 Can I pay by credit card?
Yes you can, we have introduced this service in August 2016.
We can also accept payments of Cash, Cheques and BACS 
 
 Can I open a credit account?
Yes, we can provide credit application forms which will be processed through the normal credit worthy avenues
 
 

 What sort of Payment terms are offered for credit accounts?
 
We offer 30 days from the end of the month that goods were purchased 
 Can I pay when the goods are delivered?
 Yes, our drivers are authorised to collect cash and cheque payments on delivery
 

Do you supply monthly statements of accounts?
 
 Yes, these will be emailed or posted on the last day of each month

 Do you accept BACS payments?
 
Yes, we do have this facility, details will be provided upon request 
Delivery Information  
Do you use your own transport for deliveries? 
Yes, we cover South, East and West Wales on a regular basis. Deliveries further afield will be sent via courier, and may incur extra carriage charges. Please contact us for further information